Stopping your Mobile Phone itemised billing
This quick money saving tip is mobile phone related, and ties in with itemised billing for your contract phone. You may not be getting charged for itemised billing, but it is always worth knowing about.
I started a mobile phone contract with Orange recently, having bought the handset via a third party website. I did so due to the improved contract terms and pricings, but was shocked when i was given a higher bill than expected. Upon initiating my contract with Orange, i was billed an additional £1.50 in my first month’s use for itemised billing which i never agreed to.
Upon ringing orange to complain, i was told that third party affiliates that sell their contracts will often include itemised billing in the contract, to which they receive a small additional stream of revenue. Very sneaky… Although i was able to get the fee credited onto my next bill, i still felt this sly way of adding ‘extras’ to the contract was a bit under-handed. What was more concerning, was the way in which the call centre operator casually noted “Yeah, that happens all the time with contracts bought from affiliates” !!
So i urge everyone to check their bill in close detail. Are there any strange or unusual increases in your bill? Do you have any unwanted extras added to the contract? If so, make sure you ring up your supplier and get it taken off, and demand a refund! If they protest, read through your contract and check the small print. Don’t let your phone supplier take your business for granted!
